
Sterling Bank Opens Up New Whatsapp Banking Initiative
Sterling Bank Plc, one of Nigeria’s leading commercial banks, today announced a personalised banking experience for existing customers and prospective account holders through the popular messaging app – WhatsApp.
Customers can now initiate bank transfers, and airtime and bill payments, check balance and BVN enquiries, as well as statement generation directly on WhatsApp with the aid of Kiki, a new personalised financial assistant.
The financial assistant also connects customers directly to customer service, making dispute resolution seamless.
The bank has launched the new experience in collaboration with Clickatell (www.Clickatell.com), a global leader in mobile communications and chat commerce.
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