customers

Stamp Duty Charge: Access Bank Sends Message To Customers

June 29, 2020 5:39 am

Access Bank has offered to reverse the stamp duty charges for February to April debited from its customers’ accounts.

The bank had previously informed customers in an email that it failed to implement a mandated stamp duty charge on applicable transactions between February 1, and April 30, 2020.

The bank told customers in the email that it would deduct the accumulated charges for the said period from their accounts.

However, many customers took to social media to condemn the bank after it started debiting accounts mostly on Saturday and Sunday.

Read Also: Lockdown: Access Bank Plans To Cut Workers’ Salaries

…

CBN Reduced Bank Charges to Pacify Customers, Says Emefiele

December 23, 2019 2:57 pm

The Central Bank of Nigeria (CBN) Governor, Mr. Godwin Emefiele, yesterday explained that the banking sector regulator decided to review downward bank charges to ameliorate the pains of customers.

Emefiele said this while speaking in a telephone interview with THISDAY on the new circular titled ‘Guide to Charges by Banks, Other Financial, and Non-bank Financial Institutions,’ which becomes effective from January 1, 2020.

The circular posted on the apex bank’s website yesterday, amongst others, announced the downward review of charges for electronic banking transactions; review of other bank charges to align with market development and the inclusion of new sections …

Innocent Ike Announced As Acting MD/CEO Polaris Bank

Salary Advance: Polaris Disburses Over ‎₦1bn To Customers

December 23, 2019 9:38 am

Polaris Bank has disbursed over ‎₦1 billion to customers through its Polaris Salary Advance which was launched barely four months ago.

The beneficiaries, who are mostly middle and low income earners made up of professionals across all disciplines, are all customers whose salary accounts are with the bank.

As one of the bank’s popular product, a collateral-free solution called “Polaris Salary Advance”, enables salaried account owners to get up to 50 per cent of their net monthly salary to meet basic needs before payday and right on their phones by dialing *833*12#.

The service, which is available on all …

Fidelity Bank Rewards Loyal Customers

December 23, 2019 5:33 am

Fidelity Bank Plc has once more rewarded its customers with cash and other consolation prizes in its ongoing ‘Get Alert in Millions’ (GAIM) season four promo.

The Chief Executive Officer, Fidelity Bank Plc, Nnamdi Okonkwo, who was represented at the event by the Regional Bank Head, Yaba Surulere Region, Fidelity Bank Plc, Chetachi Ezenagu, during the presentation of the cash and consolation prizes to the winners in Lagos, at the weekend, said the campaign was also aimed at improving the living standard among its customers.

Read Also: Fela’s Republic And The Kalakuta Queens’ Returns

He also said the initiative was …

Police Cautions Bank Customers On Robbers New Strategy

December 6, 2019 9:17 am

The Ebonyi Police Command on Thursday said it had uncovered a new strategy used by criminals to rob bank customers.

The command’s spokesperson, Mrs Loveth Odah, made this known in an interview with News Agency of Nigeria (NAN) in Abakaliki.

Odah warned members of the public, especially bank customers, to always be security conscious whenever they make bank transaction.

According to her, the new strategy involves trailing their victims through a female member of their syndicate who are usually monitoring financial transactions around banks’ premises.

Odah said that such members of the syndicate usually hang outside the banks with

…

Don’t Pay Cash For Prepaid Metres, BEDC Tells Customers

October 20, 2019 1:52 am

The management of the Benin Electricity Distribution Company (BEDC) has warned its customers against making cash payments during the ongoing Metre Asset Provider (MAP) scheme.

The Executive Director, Commercial, Mr. Abu Ejoor, speaking at the launch of the Ondo State MAP scheme in Akure, said none of the customers across the four states of coverage of the electricity company should pay cash to anybody.

“Once a customer’s premises is cleared, such customer would be advised on how to pay for the meter, whether single-phase or three-phase, the price of which is ₦38,350 and ₦70,350 respectively,” he said.

READ ALSO: Kogi …